Digital is NOW. Just as a wheel, electricity & computers were once new, digital transformation is an essential component of a competitive business model.
Digital Transformation Challenges:
- management relying on traditional experience
- participants ‘fear uncertainty & doubt’
- technology rather than people & culture focus
- digital decision makers poor operational understanding
- inconsistent C Suite & management support
- slow decision making because of internal politics
- silos not challenged for inconsistent customer quality
- challenges in making digital strategy operational
- regression when the ‘learning effect’ delays benefits
- fear of impact of social media on productivity
Digital transformation Opportunities:
- Business model redesign with an outside-in customer-centric view
- Innovative strategies to overcome previously accepted constraints
- Agreement on improving, re-engineering or transforming value stream processes
- New revenue streams with lower cost & higher margin
- Automated & timely business intelligence reporting
- Staff development/recruitment to enhance value in a digital business model
Digital transformation delivers competitive advantage
Cost Management Specialists facilitate cross functional collaboration to deliver digital benefits including greater customer satisfaction & increased profit.
Contact CMS @ email@example.com or ring +61 411 522 521.