Facilitation

Facilitators assist groups:

 - share diverse views

 - challenge assumptions

- agree strategies, tactics & action

CMS Facilitators enable groups to:

  • agree key issues
  • benefit from open discussion to resolve diverse views
  • identify solutions in specific, measurable & timely terms
  • motivate 'ownership' & action to achieve agreed outcomes

 using diverse expertise & experience to:

  • motivate participation in a focussed discussion
  • respond flexibly to needs within/following a session

CMS Facilitators  'begin with the end in mind' progressing to agreed strategies & tactics using principles in “Fierce Conversations” by Susan Scott:

  • Interrogate Reality
  • Provoke Learning
  • Tackle tough Challenges
  • Enrich Relationships

“If everyone is thinking the same,

someone is not thinking.”

Facilitated C Suite conversations reconcile diverse views recognising that customers don’t buy from a silo and, in the digital age, expect an excellent customer experience.

Cross functional collaboration, built on facilitated conversations, recognises that diverse views exist as a function of the diverse experience brought to the C Suite and that harnessing the energy of cross functional collaboration invests in competitive advantage.

To harness energy for competitive advantage, contact John Cleary  on +61 411 522 521 or email roi1@costmanagementspecialists.com.au