Operational Audits Contact: 0411 522 521
– Problem to Solution John Cleary
- assess value in the interaction between people, information, & infrastructure
- use applied business intelligence to confirm performance baselines
- motivate cross-functional collaboration to set performance improvement targets
- recommend strategies & tactics to achieve performance improvement targets
Whole of Enterprise Audit
In Enterprise Diagnostic Audit, qualitative and quantitative data is collected along the value stream & from each process within to identify opportunities to add value, & minimising waste, error & variance. The audit reviews:
Vision – is the vision shared? Does it drive or undermine, cross-functional collaboration?
Competition Landscape – is competition understood & managed for competitive advantage?
Assumptions, Unwritten Policies, ‘Gut Feelings’ – reconfirmed, or rejected?
Value Stream – process mapping from order to payment to agree As Is & determine To Be
Baselines – business intelligence to confirm current financial baselines
Capacity & Utilisation – identifying capacity against current & target utilisation
Financial Statements – review of significant ratios & trends down the accounting waterfall
Staff – what KPIs exist? Are they integrated? Is responsibility & accountability clear?
Systems – what systems exist & how do they improve or undermine performance?
Information Technology – how is IT an effective enabler, automater, & integrator?
Reporting – how can regular reports be enhanced for greater value or eliminated if waste?
Pre-Sale Optimisation
Sale price determines the return on a business owner’s investment (finance, risk, time, stress, sweat). A high sale price adds to options to improve quality of life for the rest of the business owner’s life.
Real estate & car sales maximise buyers’ interest & increase the sale price by a pre-sales polish. A presale cost management operational polish’ makes a business more attractive to buyers and increases the sale price.
Targeted Audits
Underperforming Division, Department, Function or Product
Applied business intelligence to obtain key stakeholders’ agreement on current performance and performance improvement targets including:
revenue optimisation, productivity, purchasing, demand planning, silos undermining value, rosters & overtime, overdraft, complaints, quality, error, waste, waiting, reverse supply chain, overproduction, inventory, equipment – maintenance and downtime.
Competitively Tender– tendering to qualified suppliers to achieve better value from the goods & services you buy. Better value improves financial performance and the margin on what you sell to others.
Margin Optimisation – optimising cost/benefit in what you sell through benchmarking, process improvement, target costing & insource/outsource review.
Operational audits define HOW to achieve financial performance improvement!
Contact John Cleary on +61 411 522 521 to discuss an operational audit of your entire organisation or an underperforming part.